BUS112092 Essentials of Business Development

Assessment Element 2 Individual PresentationOperations Improvement Approaches and TechniquesAimThe aim of this assignment is to enable you to demonstrate your knowledge and understanding of Operations Improvement approaches and techniques.Module Learning Outcomes Assessed Identify theories appropriate to the management and development of a business. Apply elements of critical thinking to solve complex problems. Apply core operations management theories in the management and development of a business. Plan, organise and deliver a business focused presentation that is concise and appropriate to the needs of the audience.BackgroundImprovement means to make something better. And all operations, no matter how well managed, are capable of being better. Operations improvement is now seen as the prime responsibility of operations management. Furthermore, all operations management activities are really concerned with improvement in the long term. Also, companies in many industries are having to improve simply to retain their position relative to their competitors. A common distinction is between radical or breakthrough improvement on one hand, and continuous or incremental improvement on the other. Operations improvement does not just happen by itself. It needs organizing, information must be gathered so that improvement is treating the most appropriate issues, responsibility for looking after the improvement effort must be assigned, and resources must be allocated. It must also be linked to the organizations overall strategy.Improvement ApproachesThe three most common Improvement Approaches are TQM (Total Quality Management), Lean, and Six Sigma. There are many elements that are the building blocks of these improvement approaches, including evidence-based problem solving, customer centricity, reducing process variation, synchronized flow, emphasizing education/training, waste identification, including everybody, and developing internal customer-supplier relationships. Improvement ApproachImprovement Technique TQM 2. Lean 3. Six SigmaProcess map 2. Fishbone diagram 3. PDCA cyclePrepare an audio-narrated PowerPoint presentation of a maximum of 8 slides in which: a. Include a cover slide with your Name, Student Number and Seminar Group (you do NOT need to audio-narrate this Slide) b. For the improvement approach that you have selected from the table: i. Briefly explain the origin and history (1 slide) ii. Discuss the structure/elements involved in the selected approach (1 slide) iii. Identify the strengths and weaknesses of the selected approach (1 slide) c. For the improvement technique that you have selected from the table: i. Briefly explain the origin and history (1 slide) ii. Discuss the structure/elements involved in the selected technique (1 slide) iii. Describe how the technique has been applied using one real-world example from the literature for the application of the selected technique (1 slide). PLEASE NOTE: if you prefer and have progressed enough you could apply your selected technique into your 5b3a.ts?,)Z4,Ke, business instead of finding a real world example, but please be aware that we are not able to provide any more technical support for $b03t,?,. d. Have a Reference list including at-least 5 academic and/or professional/trade resources, and company (e.g. Rolls Royce) web sites as references (including the core text) in Harvard style (You do NOT need to audio-narrate this slide) e. Use your narration to demonstrate your knowledge and comprehension of the approaches and techniques.Presentation FormatYour presentation should be professional and follow the following format: 1. You must use Microsoft PowerPoint for the presentation, add your narrations to the slide show, and submit it as a PowerPoint file. You have full access to PowerPoint via your NTU Office 365 account (go to https://office.com then use your NTU username and password). More details about how to record a slide show with narration could be found here. You can also search the help topics using the PowerPoint Help facility (choose Help on the Menu Bar, then search foraudio and look for the Help Topics in the list). 2. The duration of the presentation must be no longer than 12 minutes. Any submission longer than this (or overly short) will negatively affect the presentation and communication criterion. As a rule of thumb in a presentation you need to spend about 1.5-2 minutes presenting each slide. 3. Include a minimum of 5 references including the core text (using Harvard citation and referencing style) to academic or professional/trade sources and business (e.g. Rolls Royce) websites. Please do NOT reference generic web sources such as Wikipedia. You are strongly advised to use Library Ongaparg,h Pro to find appropriate high-quality sources, and NOT rely solely on using general searches in websites such as Google, Yahoo, Bing, Safari, etc.Assessment weighting The presentation contributes 50% towards the final module grade. Submission deadlineThe submission deadline is included on the home page of the EBD Learning Room. If you believe that you may be unable to meet the submission deadline you must speak with your Academic Mentor and seminar tutor. You are also advised to review the information for the Notification of Extenuating Circumstances (NEC) process available in the online NTU Student Handbook.Citing and ReferencingIn your presentation you are expected to demonstrate evidence of engaging in reading to support your knowledge and application of concepts and methods.This will require you to read with a focus on the purposes of the assessment and the learning outcomes being assessed. You are required to cite in the slides the references in your reference list using the NTU Harvard style.If you are unsure about the format for the NTU version of Harvard Referencing or about how to reference appropriately, please review the guidance from the NTU Library: http://www.ntu.ac.uk/library/developing skills/referencing plaqiarism/index.ht mlAvoiding Academic Irregularities (Poor academic practice and plagiarism)CTRL+C and CTRL+V are standard keyboard shortcuts that allow copying and pasting of text etc from one written source to another. If during the writing of your presentation, you find yourself using these keyboard shortcuts then it is important that you remember that your presentation should be written in your own words except where you are quoting and/or paraphrasing the work of others. Quoting and paraphrasing MUST include appropriate citation of the source both in the body of your work and appear your reference list.If you are unsure as to how to cite work appropriately and avoid unintentional plagiarism in your work then please review the guidance from the NTU Library: http://www.ntu.ac.uk/library/developing skills/referencing plaqiarism/index.ht mlFailure to properly cite the work of other workers that you are using in your presentation can lead to your work being reviewed for a potential Academic Irregularity. Further details are in the Academic Irregularities Policy and can be found in the online NTU Student Handbook.Coursework that you submit to the Dropbox will be automatically submitted to Turnitin. Turnitin is software that identifies what percentage of your work matches other sources available on the internet and submitted by students across UK universities, including students at NTU and those previously on BUSI12092.Some of these matches are entirely appropriate (e.g. common words and phrases; work of other individuals explicitly cited and referenced in your report). Please Note Operations Improvement Approaches were introduced in the EBD Lecture presented in Week 33 There is a lecture capture accessible in the Learning Room: From the home page, click on Lecture Capture and review the Lecture Capture for Week 33. PLEASE DO NOT COPY AND PASTE THE CONTENT OF LECTURE SLIDES INTO YOU PRESENTATIONImprovement TechniquesIn addition to approaches to improvement, Improvement Techniques such as Process Map (Flow chart), Fishbone diagram (Ishikawa or Cause- Effect diagram), and PDCA cycle (PDSA or Deming Cycle) are particularly useful for improving operations and processes generally. Improvement techniques are the step-by-step methods and tools that can be used to help find improved ways of doing things. +Please NoteOperations Improvement Techniques were covered in the following Seminars: Seminar Week 30 Process Maps Seminar Week 33 PDCA and Fishbone AnalysisThe seminar slides are in the Learning Room. From the home page, click on Content and then select unit Learning Resources then Face 2 Face Activities and Seminar Slides Term 2. Review the seminar slides for Week 30 and 33.PLEASE DO NOT COPY AND PASTE THE CONTENT OF SEMINAR SLIDES INTO YOU PRESENTATIONPurpose of the assessmentThe purpose of the assessment is to give you experience of: Selecting and reviewing ONE operations improvement approach 2. Selecting and reviewing ONE operations improvement technique 3. Reporting the results of your investigations in the form of an audio-enabled presentation, that is professional and concise.Presentation ElementsSelect one improvement approach and one improvement technique from the table below:

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